Audit and Issues Leader, Operations CRO

Role Details

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

THE COMPANY

U.S. Bancorp, with nearly 70,000 employees, is the parent company of U.S. Bank National Association, the fifth-largest bank in the United States. Customers across the country and around the world as a trusted and responsible financial partner. This commitment continues to earn a spot on the Ethisphere Institute’s World’s Most Ethical Companies list, and puts U.S. Bank in the top 5% of global companies assessed on the CDP “A” List for climate change action.

Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate. We’re one of the country's most respected, innovative, ethical, and successful financial institutions. We’re looking for people who want more than just a job – they want to make a difference.

THE ROLE

The Audit and Issues Leader in our Operations Chief Risk Office will be the primary point of contact for audits and exams impacting Operations, including 2LOD, Issues Management, CAS, and Regulatory Services across the business lines domestically and internationally.

This executive is accountable for the end-to-end issue management process, ensuring all issues identified for the Business Line are resolved in a timely, robust and sustainable manner.

RESPONSIBILITIES

• Ensure Audit and Exam requests are delivered complete / on-time; facilitate discussions throughout the process

• Coordinate review of potential issues identified, advise management on adequacy and robustness of responses and ensure root cause and risk description is appropriate

• Responsible for the initial vetting / disposition, root cause analysis, tracking, validation and CPMA/closure of all issues, whether arising from audits and exams or self identified (incl. BLQA)

QUALIFICATIONS

• Bachelor's or advanced degree, or equivalent work experience

• Typically more than 15 years of applicable experience

DESIRED QUALIFICATIONS

• Considerable understanding of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

• Audit & issues background

• Complex issue resolution

• Negotiation skills

• Systemic financial services industry risks.

• People Management Experience

• Banking Experience

• Ability to lead by example and influence change

• Ability to present to Executive Leadership

LOCATION

• Hybrid highly preferred

• Remote possible

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $160,480.00 - $188,800.00 - $207,680.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

U.S. Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.