CAD Technical Support Specialist

Role Details

Harder Mechanical is one of the nation’s largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Richmond, CA; Salt Lake City, UT; Austin, TX; and Dallas, TX.

As a  CAD Technical Support Specialist , you will be working in one of these market sectors: Commercial Buildings (healthcare, higher education, mission critical, and retail), Advanced Technology (semiconductor manufacturing, renewable energy), or Industrial (pulp and paper manufacturing).

Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at  www.harder.com .

What you’ll be doing:

Reporting to BIM Development Manager, you will resolve customer issues with AutoCAD Verticals (AutoCAD Plant 3D, Fabrication CADMEP, and Advanced Steel), utilize Inventor and Revit software suites to create Plant 3D, CADMEP and Revit Families for multi office replication and test designed and detailed parts by creating component models and running ISOs.

CAD Technical Support Specialists at Harder perform the following daily tasks:

• Respond to technical support requests

• Build and test part families for accuracy and quality before release

• Peer review of support requests

• Advance unresolved issues to senior staff as required

  What you will need to be successful in this role:

• A minimum of 2 years’ experience using platforms outlined above

• Strong people, troubleshooting, and analytical skills

• Strong written and verbal English communication skills

• Additional languages beyond English are a plus

• Ability to read vendor drawings or cut sheets to create and/or verify working parts

• Knowledge of Microsoft file structures

• Ability to multitask and be flexible with time management

• Potential to work overtime as needed

  Benefits

• Competitive salary

• Comprehensive medical, dental, and vision benefits – 100% of employee premiums are paid by the company

• Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary

• Profit sharing

• Discretionary annual bonus

• Paid vacation and holidays

• Harder University training and development, as well as other paid professional development opportunities

• Team environment that promotes individual growth

  This position is hourly and non-exempt. Please submit a cover letter along with your resume.

  About Harder

  Harder builds sophisticated, modern mechanical solutions that tackle the industry's most complex construction challenges. For over eighty years, Harder Mechanical has continuously refined its processes, creating safe environments from which our skilled staff can focus on the quality craftsmanship we demand. For each industry we serve, Harder stands as the leading service provider in the region and as the needs of industry evolve, we apply our expertise to each new challenge.

  Harder Mechanical Contractors are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information, or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

  Harder is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

  Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

   

   

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Harder Mechanical Contractors provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.