Huriot — Associate Director, Test Security-1 - REQ001022_43245530923_2-3175 at TheCollegeBoard

Associate Director, Test Security-1 - REQ001022_43245530923_2-3175


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Role Details

This job was posted by : For more information, please see: Associate Director of Test Security and Score Validity

College Board - Test Security


About the Team

The Test Security and Score Validity Team at College Board is a close-knit, dedicated team with a passion for higher education. This team comprises nine individuals who work closely with broader teams to achieve the overall College Board mission of connecting students to college success and opportunity. The team is committed to ensuring the integrity of College Board tests and works hard to ensure the fairness and accuracy of all test scores. We pride ourselves on being innovative in our industry by continuously improving our products and services and taking a customer eccentric approach to remedying student score concerns in a timely fashion. We also partner with various external vendors to support our products and customers.

About the Opportunity

The Associate Director of Test Security will be responsible for managing investigations into individual score validity, plagiarism, and student conduct concerns for the SAT, PSAT, and Advanced Placement (AP) exams in accordance with defined policy and determining whether there is substantial evidence to support the cancellation of a score. This individual will manage cases identified for each administration of the assessments through a review and understanding of statistical evidence, test day reports, and physical evidence available from the test event, as well as managing communications with students, parents, and other student representatives (attorneys, counselors, and other educators) to resolve such cases. This individual will work as part of a team to analyze evidence, make student score review case determinations and manage such cases to resolution promptly and consistently with adherence to legal requirements, and College Board standards and policies.

In this role, you will:

Investigations (90%)

  • As a critical member of the Test Security team, assist in investigating and assessing individual student scores and tasks to determine whether there is substantial evidence to question the validity of such scores or submissions.
  • Provide primary oversight of ongoing investigations to resolution, including timely and thorough management of caseload, supporting communications (written and phone) with students, student representatives, and parents regarding scores under review, and providing feedback on relevant policies, processes and protocols related to preventing and identifying, investigating, and managing score validity concerns.
  • Assume primary responsibility for data management within the Test Security team\'s case management system for management of assigned caseload and ensuring appropriate tracking and reporting of case status metrics for Test Security team leadership.
  • Understand and use data forensics and data algorithms to detect patterns of aberrance to investigate and address test security concerns.

{=html} <!-- --> - Coordinate cross-functional tasks across internal and external parties when test security incidents occur, including providing subject-matter expertise on internal and external communications, making, and vetting investigative outcome recommendations for score validity, and plagiarism cases, influencing other large-scale investigations and managing sensitive data and urgent timelines.

Project Management (10%)

  • Maintain a thorough understanding of the latest technological advances and emerging best practices related to test security and ensure their incorporation in planning and implementation for College Board assessments.
  • Manage assigned Test Security projects, ensuring that they are comp eted on time, and to the satisfaction of all stakeholders.

About You

Qualifications may include:

  • Associate degree required; bachelor\'s degree preferred; 5+ years of progressively responsible work experience in investigative, law enforcement, and/or operational capacities.
  • Strong investigative and problem-solving affinity with analytical and problem-solving abilities to identify and inform decisions and actions.

{=html} <!-- --> - Experienced in planning, executing, and closing projects according to their scope, timeline, and budget. - Proven organizational and time-management skills. - Excellent interpersonal skills including, a professional and diplomatic demeanor in domestic and international locations, whether as part of a team or on your own, and experience managing emotional customer calls and requests. - Ability to work as part of a diverse team to develop solutions in collaboration with others. - The ability to travel 3-5 times a year.

{=html} <!-- --> - Experience managing relationships with internal and third-party resources and vendors. - Excellent PowerPoint, Word, Excel, and MS Project skills

About Our Benefits and Compensation

College Board offer

TheCollegeBoard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Published on: Mar 07, 2023
  • Employment Type: Full Time
  • Job Location: New York, New York
  • Salary: negotiable
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