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Job Description :
This job is responsible for the overall administration and oversight of Underwriting support activities for the assigned underwriter(s). The incumbent may perform one or more of the following types of tasks in support of the underwriting process: new and renewal processing of accounts, reviewing of submissions for completeness, conducting follow-up with Sales office for additional documents, building and maintaining of electronic files, coordinating data transfer between sales and underwriting and between varied underwriting systems utilized in rating process, and other administrative responsibilities as defined by Underwriting Department management.
Effectively manage workflow:ensuring efficient assignment and completion of work product deliverables, including review of all submissions for completeness, initial set-up of underwriting efile to include saving and renaming of all files to meet audit uniformity standards, running of Dun & Bradstreet reporting, and extracting all large claims reporting and submitting to the clinical team for review.At an advanced level, this will also include running the specific experience calculation, building the aggregate portion of the underwriting rating and completion of all data input portions of the Stop Loss Rater.
Conduct accurate and timely processing and set-up of new and renewal clients.
Effectively perform account service activities:attend team meetings, investigate and resolve complex issues, provide timely and accurate responses to underwriting and sales inquiries on new and renewal clients.
Other duties as assigned.
Preferred (One of the following)
1 - 3 years in Customer Service, Sales Support, Sales Account Management, Accounting or Claims Administration
0 - 1 year in Underwriting
LICENSES AND CERTIFICATIONS
Actuarial and Underwriting Systems
Problem Solving & Decision Making
Language (Other than English):
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Teaches / trains others regularly
Travel regularly from the office to various work sites or from site-to-site
Works primarily out-of-the office selling products/services (sales employees)
Physical work site required
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Lifting: 25 to 50 pounds
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
Pay Range Maximum:
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
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California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J222177
Highmark Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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