Tier 1 Network Support Technician

Role Details

A company is looking for a Tier 1 Network Support Technician.

Key Responsibilities: Effectively communicate progress of incident resolution to customers Accurately document interactions while troubleshooting over the phone or via chat Provide 1st level technical support at the physical and network.

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PDI Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.