A company is looking for a Service Desk Technician for a fully remote position with a rotating 12-hour shift.
Responsibilities: Manage incidents and requests, ensuring client satisfaction Enter and track ticket information, resolving basic incidents and requests Contribute to self-help knowledge.
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Netsmart Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.