Behavioral Health Support Specialist

Role Details

We continue our commitment to raise the bar on the quality of behavioral health care provided to those in our community who suffer from mental illness. Finding the best people to join our team is crucial in meeting our goals. If you thrive in a team environment and you want to provide administrative support and customer service in a patient care setting, join us as we build an integrated, qualified team dedicated to behavioral health.

The behavioral health unit specialist participates with the health care team in delivering quality and customer focused health care to patients. The behavioral health unit specialist provides administrative and clerical services for a behavioral health nursing unit(s). The behavioral health unit specialist escorts and provides visitor management, manages legal status documentation and documents, communicates relevant information to the greater health care team, assists in supporting the unit leadership in scheduling appointments, assists with the patient belongings process, assists with collection and management of quality reporting, and supports day to day unit operations. The behavioral health unit specialist must have critical thinking skills, high attention to detail and integrity.

Education: High school diploma or equivalent.

Experience: Six months of office/clerical experience is required; six months of office/clerical experience in a behavioral health setting is preferred. Experience working with trauma informed care highly preferred.

Skills: Proficient in understanding of medical and behavioral health terminology strongly preferred. Demonstrated ability to perform detailed work accurately. Expert communication skills required. Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals. Excellent teamwork skills required. Must be able to proficiently operate applicable computer systems. Knowledge of legal proceedings as they apply to a behavioral health population.

LEGACY’S VALUES IN ACTION:

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vet/Disabled

Posting Title: Behavioral Health Support Specialist

Job Req #: 23-32234

Name: Unit 5

Budgeted Hours Per Week: 36

FTE for each opening (not total FTE across all openings for multiple openings). If less than 1.0 please enter leading 0 before the decimal, e.g. 0.2: 0.90

Job_Commensurate with Experience: USD $17.98/Hr. - USD $25.72/Hr.

FLSA Status: Non-Exempt

Union: Non-union

Work Days: Variable schedule with weekends

Shift: Day/Evening

Shift Start Time (HH:MM AM or PM): 0900am

Shift End Time (HH:MM AM or PM): 0930pm

External Company Name: Legacy Health

External Company URL: https://www.legacyhealth.org/

Street: 1225 NE 2nd Ave

Legacy Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.