Analyst, Partner Operations

Role Details

Your Future Evolves Here

New Century Health (NCH) has been transforming the delivery of specialty care and driving radical cost and quality improvement across the member journey for patients with cancer and cardiovascular disease. As part of Evolent Health, we are on a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

Why We’re Worth the Application:

• We continue to grow year over year.

• Recognized as a leader in driving important diversity, equity, and inclusion (DE&I) efforts (https://www.evolenthealth.com/diversity) .

• Achieved a 100% score two years in a row on the Human Rights Campaign's Corporate Equality Index recognizing us as a best place to work for LGBTQ+ equality.

• Named to Parity.org’s list of the best companies for women to advance for 3 years in a row (https://www.evolenthealth.com/about-us/press-releases/9328/evolent-health-named-to-parity.org%E2%80%99s-best-companies-for-women-to-advance-list-2022) (2020, 2021 and 2022).

• Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.

• Publish an annual DE&I report (https://dev.evolenthealth.com/sites/default/files-public/Evolent%20Health%202020%20DE%26I%20Annual%20Report.pdf) to share our progress on how we’re building an equitable workplace.

What You’ll Be Doing:

Job Description

What You’ll Be Doing:

Supporting the development and execution of the company’s overall strategy through –

• Partner with data and analytics team to automate timely delivery of required reporting

• Help create streamlined internal processes to engage subject matter experts in the generation of client-specific insights/reporting

• Distill key customer insights – value and troubleshooting from data

• Develop succinct and high-impact communication tools and content for client-specific partnership performance discussions

• Sync with operations teams to capture key value ‘proof points’ within existing markets

• Investigate, test, and help operationalize new performance metrics to help differentiate NCH

• Contribute to strategy to drive client satisfaction, retention, and Net Promotor Score

The Experience You’ll Need (Required):

• Bachelor’s Degree

• 1-3 years’ experience, healthcare preferred

• Critical thinking and analysis

• Communicates effectively

• Root cause analysis and problem solving

• Represents client needs in discussions around standard data needs and flow between organizations

• Support development of KPI benchmarks or targets for use across client portfolio

• Execute on ad-hoc requests and/or facilitate analysis with data analytics and prepare client-facing materials

• Leads requirements gathering for any new report builds; design and build scaled reports

• Create and maintain client education materials/lead report walk throughs

• Participates in external partner meetings where data is being reviewed to provide any validation on logic or weigh in with additional supporting information

• Ability to plan, align resources and meet deadlines

• Collaboration with other key team members

• Resourcefulness--ability to procure detailed data and information

• Proven time-management skills and attention to detail

Finishing Touches (Preferred):

• Experience in healthcare management

• Outstanding written and oral presentation skills, ability to engage in back-and-forth conversation with senior leaders, and ability to develop strong relationships

• Project Management

Technical Requirements :

• Excel

• PPT

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Compensation Range: The minimum salary for this position is $80000, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.

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For more insights about Evolent Health, click on Life At Evolent (https://www.evolenthealth.com/about-us/life-at-evolent) to learn more!

Evolent Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.