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Volkswagen Saco is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Appointment Coordinator to our Service team. You will be setting service appointments for customers for our Services advisor's at the dealership. This is a full time position focusing on customer service and customer handling. It also involves processing payments for outside vendors and helping with departmental filing etc. We are well known for our rapid growth and focus on our employees. We believe in providing great service to our customers, improving the lives of our Customers and Employees through great leadership, a culture of service and a love of learning.
Pay is starting at $18/hr with monthly bonuses
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental & Vision Insurance
Life & Disability insurance
401(k) plan with company match
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Communicate effectively with our customers via Phone, Internet or Text.
Respond to customer inquiries immediately.
Learn and follow the scripting required by our process.
Set appointments for our customers.
Study, learn and understand our maintenance we offer.
Learn and maintain a thorough knowledge of Dealership policies, products and procedures.
Establish personal goals that are consistent with the productivity requirements of the Dealership.
At least 1 year of Customer Service experience
Auto dealership Internet or Business Development Center (BDC) experience is preferred.
Superior communication and customer service skills
Excellent follow-through skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent
All applicants must pass pre-employment testing to include: background checks and MVR in order to qualify for employment
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
External Company Name: Group 1 Automotive, Inc.
External Company URL: http://www.group1auto.com
Street: 784 Portland Road
Post End Date: 5/10/2023
Group 1 Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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