Business Systems Analyst Academy - Remote Option

Role Details

Red River offers an accelerated development program for recent college graduates with technical and business degrees. The program includes intensive training where participants will build business, technical, customer service, and consulting skills to meet the demands of our growing customer base. Participants will be assigned a dedicated mentor that will assist throughout the program and in the planning of a custom career path.

The Business Systems Analyst (BSA) drives user adoption and business value from applications through configuration and customization. Supporting one or multiple applications for internal and customer use such as ERP, CRM, ITSM, and HRIS the BSA focuses on solving business needs through automation and efficiency. Following internal software development lifecycle (SDLC) protocols the BSA will contribute to requirements definition, configuration, light customization, quality assurance, and training efforts for application enhancements.

Primary Position Tasks:

• Responsible for configuration and light customization of designated application(s)

• Identify new areas for improvement in support of business needs

• Support end users through training and issue resolution

• Monitor application metrics and user adoption

• Coordinate larger customization projects with consultants and vendors as needed

• Contribute to project documentation

• Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

• BS or BA in Business, Computer Science, or related field

• Analytical skills and high attention to detail

• Excellent written and verbal communication skills

• Demonstrated experience with Microsoft Excel to analyze and manipulate datasets

Preferred Education/Certification/Experience:

• Experience in operations or applications such as ERP, Microsoft Dynamics CRM, ServiceNow, Workday, or SharePoint

Essential Elements (Mental; Physical; Equipment used):

Desk Position: This position is an office position that requires sitting at a desk for multiple hours throughout the workday.

Special Requirements:

Up to 10% travel, subject to change as business permits.

POSITION SALARY RANGE: $40,000 - $55,000.00

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

• We work with purpose, looking to disrupt the status quo in meaningful ways.

• We act with integrity, showing respect for all and demonstrating our commitment to ethics

• We value collaboration and work as a team to accomplish goals

• We elevate creativity, and support curiosity to re-imagine the use of technology

• We have a strong work ethic, and seek continuous improvement in all we do

• We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

Red River provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.