Automotive Service Advisor - Assistant Manager

Role Details

Pride Auto Care

WE ARE GROWING FAST!!!! JOIN OUR TEAM TODAY!

Fast-growing automotive company seeking to hire Assistant Managers

Retail/Sales experience is a plus! 5-day work week, benefits, great base pay plus monthly bonus and spiffs!

 

Responsibilities FOR AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Greet customers and assist them with any inquiries they may have, either by phone or in person.

• Perform vehicle walk-around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.

• Consult with customers on applicable service specials.

• Prioritize required services, and be prepared to provide options upon request.

• Document declines for services and ask for follow-up on future service considerations

• Keep customers informed on completion times, service expenses, and possible changes in a timely manner

• Assistant managers remain involved with the delivery of vehicles to customers upon completion to ensure all customer concerns can be addressed.

• Provide concierge support for all owner inquiries, whether by phone or in person.

• Spend quality time building relationships with the customer.

• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.

• Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.

• Provide timely communication with management regarding applicable needs

• Record and report any damage to the company or customer property immediately

• Other duties as assigned

   

  Perks of the Job AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Pay for performance culture- Increase your earning potential with no limitations!

• Medical, Dental, Vision, Life, and Disability Insurance

• Paid holidays

• 5-day work week

• Off on Sunday

• Paid Time Off

   

  Requirements for AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Must have 2-3 yrs. Managerial Experience

• Must have 2-3 yrs. Sales Experience

• Must be Career and Goals Driven

• Must have 1-2 yrs. Customer Service Experience

• Responsible for greeting customers

• Asking discovery questions to better service customer needs

• Assist in identifying and finding a resolution to customer automobile repairs.

   

  WHAT WE OFFER OUR EMPLOYEES

• We pride ourselves on a family-oriented culture

• We have designed a lucrative pay structure based on performance incentives and production

• Drive can provide growth within a multi-state organization

• Employees at every level will have opportunities for their own personal advancement

• Training/Development Programs

   

• Add Salary includes Salary plus Bonus *

Drive Automotive Services, Inc. is an Equal Opportunity Employer

 

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Drive Automotive Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.