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Travel to Skilled Nursing Facilities and Private Residential homes to service patients. Treat all customers in a courteous manner. Ensures all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.
Collects specimens according to established procedures.
Responsible for completing requisitions accurately
Process and package specimens for transport. Maintains required records and documentation.
Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
Maintains all appropriate Collection logs.
Clerical duties: filing, maintain customer log. Data entry required.
Submits accurate expense forms, if applicable, on the required day. Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement Communicates appropriately with clients, customers, coworkers and the general public.
Keeps information confidential per company and procedural policies.
Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time. Miscellaneous duties and responsibilities.
Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
Help with inventories and other tasks as assigned.
Stock supplies as needed.
Performs department-related clerical duties when assigned.
Answers phones and dispatches calls when assigned.
Participates on teams and special projects when asked.
Other duties as assigned
Licenses & Certifications
Nationally Cert Phleb
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Mako Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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