Energy Advisor II - oMRwlfwe-5625

Role Details

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/5720850 Position at Franklin Energy\

\ Position Summary\

\ We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.\

\ The Energy Advisor II is responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time (typically 3 field days to 2 office days per week). responsible for providing leadership and continual training to a team of Energy Advisors assigned to one of the energy efficiency programs. This position will provide energy advice and coordination services for customers-including trade partner facilitation-and will identify opportunities regarding energy efficiency and introduce the various prescriptive and custom incentive measures that pertain to the customer segment. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.\

\ Essential Duties and Responsibilities\

\ This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.\

• Promote the energy efficiency program to customers and trade allies within your assigned territory
• Understand and implement the company\'s Sales Process, including but not limited to;
• Making outbound calls to new and existing customers to meet assigned energy saving targets
• Managing field time effectively with customer or Trade Ally visits
• Developing and presenting program presentations to spur project activity
• Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
• Develop a comprehensive understanding of the program\'s strategic direction regarding energy efficiency and the business activities of its customers
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Maintain professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Installs energy efficiency products in tenant units and building common areas
• All other duties as assigned

Education and Experience\

• Bachelor\'s degree from an accredited colleg e or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered
• 3-5 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
• Previous experience managing staff performing proactive customer outreach activities
• Energy Efficiency experience - Preferred
• 2-3 years of experience in energy efficiency and/or energy modeling
• 2-3 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
• Previous customer service, sales, or marketing experience

Required Skills, Knowledge and Abilities\

Must be detail-oriented, self-motivated, organized and have an ability to prioritize workload

Ability to identify and resolve project application issues with customers and trade allies

Must be flexible to handle a wide work variety and work at a fast pace

Proficient in Microsoft Office, specifically Word, Excel and Outlook

Strong data entry skills in entering information in tracking systems/databases

Ability to communicate effectively, both verbally and in writing with customers, clients and empl

Franklin Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.