Principal UX Designer (Remote)

Role Details

Principal UX Designer (Remote)

Job ID

105345

Posted

16-Feb-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Remote - US - Remote - US - United States of America

JOB SUMMARY

The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products. In this role, you have established yourself as a UX lead who can organize workstreams and get things done. You are accountable for planning, executing, and delivering on work, in a cross-functional environment, and mentor junior and senior UX practitioners.

As a UX lead, you will drive vision, clarity, understanding, consistency, quality and innovation as you consider both the business and users' wants and needs through empathy. You understand and translate strategic company goals, business requirements, user tasks and expectations into compelling user experiences. In this role, you are accountable for planning, executing, and delivering work along the full Human-Centered Design (HCD) process top-to-bottom, from defining the problem in discovery to measuring the solution in production. As a UX lead, you are also responsible for supporting your peers and coaching your team members to reach their full potential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the UX design for one or more Global Workplace Solutions (GWS) products.

• Builds strong partnerships with product, business, and engineering teams through empathy and trust.

• Executes UX strategy as outlined by UX leadership through pragmatism and influence.

• Produces measurable outcomes to illustrate the value of practicing human-centered design (HCD).

• Partners with other UX leads within your product space and across CBRE to facilitate collaboration, define the UX practice, and drive consistency.

• Gets buy-in for strategic design recommendations and tactical design decisions from internal teams and business stakeholders.

• As a UX subject matter expert, you help translate user research insights and pain points into defensible interaction and visual design proposals.

• Creates deliverables and documentation to communicate UX strategy and engagement process as well as high level concepts.

• Structures and guides design discovery, delivery, and continuous improvement tracks in product development cycles.

• Sets the strategy for design frameworks to facilitate workstreams more broadly, and expands on the team's toolkit (ex. style guides, workflows, collaboration tools, etc.).

• Guides the delivery of seamless, connected user experiences (across related products and domains) from concept to implementation.

• Ensures that work/products completed by UX team members has been peer reviewed and reflective of design criteria feedback. Accountable for driving consistency of improvements across work/products.

• Regularly shares and discusses relevant industry articles and advancement of the craft.

• Participates in the broader community of practice via conference presentations and/or publishing UX-related articles.

• Serves as a UX leader to support UX Center of Excellence (CoE) operations, standards, and initiatives.

• Performs other duties as assigned by UX leadership.

SUPERVISORY RESPONSIBILITIES

May formally supervise a team of up to two (2) UX designers through servant leadership. Prepares and delivers performance appraisal for full-time staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Errors in judgment may cause mid- to long-term impact to coworkers, supervisor, department and/or line of business.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of six to ten years of related experience and/or training. Master's degree preferred. Previously management experience preferred. No professional certificates or licenses required, but UX-related credentials will be considered.

COMMUNICATION SKILLS

Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization up to C-suite level. Ability to make effective and intuitive presentations on UX topics or recommendations to both UX and non-UX practitioners. Ability to deliver complex UX content with simplicity and accessibility to audiences with varying levels of UX domain knowledge. Ability to motivate and negotiate effectively with key employees, partners, and stakeholders to take desired action. Ability to respond effectively to the most sensitive issues. Ability to comprehend, analyze, and interpret the complex business, product, technical, design, and research documents.

FINANCIAL KNOWLEDGE

Knowledge of financial terms and principles preferred. Ability to forecast and prepare budgets preferred.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and ABILITIES

Demonstrable advanced proficiency in relaying design thinking abilities and running workshops. Advanced proficiency in UX tools like Figma, Pendo, Segment, etc. Advanced proficiency in Microsoft Office suite applications (PowerPoint, Excel, Teams, SharePoint)

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $165,000 annually and the maximum salary for the position is $190,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.