Professional Education Specialist - Remote - Biosense Webster, Inc.

Role Details

Professional Education Specialist - Remote - Biosense Webster, Inc. - 2306100218W

Description

Biosense Webster, Inc., a member of The Johnson & Johnson’s Family of Companies, is recruiting for a Professional Education Specialist – Fellows education based remotely within the United States which may require up to 50% of domestic travel and weekends.

Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year. Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company’s CARTO® 3 System in 2009 revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure.

The Professional Education, Fellows Specialist, will support Biosense Webster, Inc. (BWI) Professional Education initiatives and activities related to fellows’ education. The primary focus of this role will be to work closely with the fellows’ team and multiple stakeholders to design, develop, execute and assess effectiveness of fellow’s programs. He/She will and work closely alongside field sales and clinical determine training gaps and unmet needs in fellows’ education.

Key Responsibilities :

Under limited supervision, general direction, and in accordance with all applicable federal, state, and local laws/regulations and Corporate Johnson & Johnson procedures and guidelines, this position will:

• In charge of design, development, promotion, and delivery of clinical educational content for fellows in collaboration with KOL’s in the field of electrophysiology. Programs should incorporate stakeholder input and support including Health Care Compliance, Medical Science, Commercial Marketing, and fellowship program directors.

• Provide strategy for field communication to fellows leads in specified region(s) to ensure adoption of fellows learning curriculum, best practices, and transition to practice

• Provide Strategy for leading the Areas he/she is aligned to, collaborating with AVP’s to determine regional program priorities, and fellows’ engagement.

• Strategic implementation and assessment of the need for new fellows’ programs, modifications of existing fellows’ programs needed, based on follow-up, customer satisfaction, utilization, and metrics from Physician Education Database.

• Design/Assess training tools and guides provided to the field, create new tools for unmet needs, quarterly assessment for existing tools and need for content change/ improvement

• Handle all communication and follow up with the fellows’ events, attendees, and field referrals.

• Refine event facilitation process and train BWI hosts and physician faculty on hosting/facilitation best practices.

• Manage submission of new or revised educational content through copy review process to be approved by J&J Internal teams such as HEMA, HCC, Legal etc. (following required training).

• Manage equipment logistics and work closely with the equipment team to support hands-on training during fellows’ programs. This includes managing the teams supporting the session through communication and outlining roles and responsibilities.

• Ensure training meets key learning objectives for Fellows and is aligned with Marketing strategies and new product introductions.

• Communicate and collaborate with therapy advancement involving outgoing fellows information and transition to practice

• Develop processes to assess effectiveness, outcomes, and return on investment of programs via direct and indirect feedback.

• Oversee submission and preservation of all content for copy approval and compliance.

• Cross-train with BWI Professional Education teammates to support other Professional Education Programs as needed.

• Ensure BWI field sales personnel are aware of programs, registration, and enrollment processes.

• Attend key training programs, symposia, and conferences

• Responsible for communicating business related issues or opportunities to next management level

Qualifications

Qualifications

Education:

• Bachelor’s degree in Science with a minimum of five years of related experience is required.

Experience and Skills:

Required:

• 3 years of experience in the field of Electrophysiology in a customer-facing role.

• Familiarity with teaching institutions, program directors and EP specialty preferred

• Expert clinical understanding of Electrophysiology, specific to mapping/ablation of complex arrhythmias.

• Demonstrated ability to have challenging discussions with key physicians to modify behaviors and promote best training practices.

• Experience handling large quantities of data, including collection and analysis (advanced knowledge of Microsoft Word, Excel and PowerPoint).

• Strong analytical, problem solving and decision-making skills.

• Strong presentation, written and oral communication skills.

• Track record of success in a sales or clinical role

Preferred:

• Experience handling key customer relationships and working with Key Opinion Leading Electrophysiologists

• IBHRE Certification

• Advanced proficiency in Carto system and BWI products

Other:

• This position can be based remotely in the US and may require up to 50% domestic travel.

• Preferred location based in Northeast or Southeast areas of the US

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Primary Location NA-United States

Organization Medical Device Business Services, Inc (6029)

Job Function Customer Education

Req ID: 2306100218W

J&J Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.