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Office environment: M&F work from home, T-Th office based or 100% remote.
In this role, you will join our Information Services Business Applications team supporting our end user community’s Business Central needs. You will work with the Project Managers, business analysts, technical resources, external contract resources, and partner with colleagues across Operations, Service and Finance.
Sarnova is the leading national specialty distributor of health care products in Emergency Medical Services (EMS) and Respiratory Markets and is the industry leader in Revenue Cycle Management within Emergency Medical Services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management.
We seek to further support our business systems and end users in a dynamic and rapidly growing organization. In this role, you will join our Information Services Business Applications team supporting our end user community’s Business Central needs. You will work with the Project Managers, business analysts, technical resources, external contract resources, and partner with colleagues across Operations, Service and Finance.
Essential Duties and Responsibilities:
Provide day-to-day problem resolution to the company’s Business Central end user community
Work with our contracted Business Central partner on issue resolution and system enhancements as identified
Partner with department leadership to document business processes, understand workflows, and analyze paths for improvement
Document and communicate clear and concise recommendations and technical specifications for process automation and continuous improvement
Communicate updates to users, project leadership, and technology leaders
Manage user setup, roles/security, and approval workflows in Business Central
Monitor and manage application performance and availability. Proactively identify, analyze, and respond to system issues and risks
Foster teamwork among Business Central end users and functional leads through education & training
Assist with designing, implementing, testing, and documenting integrations to external systems
Coordinate, troubleshoot, and maintain integrated EDI system with support of EDI managed services provider
Execute Business Central data migration imports and exports as required
Develop insights for cost savings and process improvements across the organization and among data management needs
Support Microsoft D365 Business Central patch management and upgrade planning/execution as well as new application features (new implementations and standard upgrades)
2+ years’ experience with Microsoft Dynamics 365 Business Central
We are seeking a technical Business Central resource but will also consider Business Central Users/SME’s with a strong technical aptitude and willingness to grow into a technical role
Certifications in NAV/Business Central or Certified Business Analysis Professional (CBAP) are preferred but not required
Associates or Bachelor’s degree in Business, Information Systems, or relevant work experience
Passionate, proactive, collaborative, and driven/determined personality with a track record of meeting deadlines utilizing strong organizational skills
Ability to quickly learn new business processes and applications
Excellent communication skills, including the ability to express ideas clearly and concisely both orally and in writing
Ability to work well independently and in team environments
Strong project management skills, work ethic, and interpersonal communication
Business process expertise in the following areas desired:
Distribution (inventory management, order processing, procurement, etc
Service (work order management
Finance (GL, AP/AR, financial reporting, etc)
Integration experience including knowledge of Extract, Transformation and Load (ETL) tools desired but not required
Experience with Power BI and Jet Reports or equivalent report authoring tools preferred
Experience implementing and integrating with Microsoft Azure Cloud technologies desired but not required
Power Platform including authoring of Power Automate workflows and PowerApps applications desired but not required
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
External Company Name: Sarnova HC, LLC
External Company URL: http://www.sarnova.com/
Sarnova HC, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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